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Shipping and DOA Policy

All overnight orders containing livestock deliver on Wednesday and Thursday each week. After completing your order you will receive an email asking for your preferred delivery date. If extreme weather is a factor package will deliver same day the following week. You will also receive a email notifying you if there is a delay on the scheduled shipping date.

On the day your order ships you will receive a email containing your tracking number and a list of items shipped. Please be home to receive your order. If you have any issues upon receiving your order please email me as soon as possible at

DOA policy

If the livestock you receive is dead upon arrival you must send an email to within 2 (two) hours of time of delivery. Please include clear pictures of the fish or coral, you will be given store credit for the amount of the item(s). Unfortunately shipping cost can not be refunded.


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